Shipping and Delivery
Shipping and Delivery Information
At Sketch Friend, we strive to ensure that your orders reach you in a timely manner. Below are the details on shipping times and policies for different regions.
Shipping Times:
- United Kingdom: Estimated delivery within 5-10 business days.
- European Union: Estimated delivery within 5-10 business days.
- United States and Canada: Estimated delivery within 7-12 business days.
- Australia and New Zealand: Estimated delivery within 5-7 business days.
- Asia: Estimated delivery within 5-7 business days.
Processing Time:
- All orders are processed within 1-2 business days of placing your order. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Carriers:
- We work with reliable carriers to ensure your package is handled with care and reaches you as soon as possible. Tracking information will be provided once your order is shipped.
Shipping Costs:
- Shipping fees may vary based on your location and the size of your order. Shipping costs will be calculated and displayed at checkout.
Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order and stay updated on its delivery status.
Customs and Duties:
- For international orders, customs and duties may apply based on the destination country's regulations. These fees are the responsibility of the customer and will not be covered by [Your Store Name].
Delays:
- While we aim to deliver within the estimated timeframe, delays may occur due to unforeseen circumstances such as weather conditions, customs delays, or carrier issues. We appreciate your patience and understanding in such cases.
Need Assistance? If you have any questions or concerns regarding your shipment, please contact us at info@sketchfriend.com. Our customer service team is here to help!